In this post, I want to explore the fifth concern:
How do you tie the Sales dashboard graph to the performance, the energy and the focus of people who are somewhat removed from these graphs? To those who form the backbone of the company but whose work cannot show up in a set of KPI’s or graphs?
I challenge you to ask yourself the following questions:
- Can you articulate your company’s preferred future? So that every team member feels an intellectual and emotional connection to your company’s?
- Can you articulate the Golden Thread that binds energies, focus, and activities together?
- Crucially, are you able to do all of the above in such a way that every team member considers their role as crucial to overall performance?
If your answer to these questions is no, you may need to change your leadership style. This includes changing your planning processes or meeting agendas.
Your team members themselves may react with confusion about your suggestions of internal customer service and purpose-driven planning. But how can an organization go wrong when it defines a clear purpose? One that is meaningful to every team member no matter what level they’re at?
Imagine a company where leaders and managers celebrate every part of the business model that contributes to success. And where every team member knows exactly who in the team to turn when they wonder if what they’re doing is actually making a meaningful difference.
Be intentionally brave with this new mindset. And be bravely intentional with executing it. It’s not as natural as we would all like to think, but will make a huge difference in how you measure and manage the performance of your business.
This concludes the “Fitness Training for Businesses” series. I hope you found it helpful and that you feel confident making changes to your business performance management model.
If you have any questions, or want to discuss this with me further, please contact me.
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